Refund Policy
We want you to be happy with Blockerly. If it's not working for you, we'll refund you.
What's covered
- Monthly subscription — full refund within 14 days of purchase, no questions asked. You can also cancel anytime to stop future charges (no prorated refund for the current month, but you keep access until the period ends).
- Yearly subscription — full refund within 14 days of purchase. After 14 days, you can cancel for no future charges, but the current year is non-refundable.
- Lifetime purchase — full refund within 14 days of purchase. After 14 days, lifetime purchases are non-refundable.
How to request a refund
Email hello@intelliface.in from the email address you used to purchase. Include "Refund" in the subject line. You don't need to give a reason, though feedback helps us improve.
We process refunds within 5 business days. Refunds appear on your original payment method, which can take an additional 5-10 business days depending on your bank.
What happens after a refund
When we refund you, your Pro features deactivate. Your account stays — your blocklist, schedule, and other settings are preserved. You can continue using Blockerly Free, or repurchase Pro later.
Things outside our control
- Currency conversion fees charged by your bank are not refundable by us. Refunds are processed in the original transaction currency.
- Chargebacks initiated through your bank or card issuer are handled by Lemon Squeezy under their dispute process. If you'd like a refund, please email us first — it's faster and avoids fees on both sides.
Abuse
We trust our customers. If we notice a pattern of repeated buy-refund-buy behavior on the same account, we reserve the right to deny future refunds or close the account. This is rare and we'll always reach out first.
Contact
Questions: hello@intelliface.in
Blockerly is operated by Intelliface, based in India. Payments are processed by Lemon Squeezy as merchant of record.